OUR SHIPPING POLICY
Because We Care
At CAUER, we are committed to providing our customers with a seamless and reliable shopping experience. This Shipping Policy outlines the key information regarding our shipping practices to help you understand our process.
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1. Shipping Methods: We offer several shipping methods to meet your needs. The available shipping options will be presented during the checkout process. Please choose the method that best suits your preferences and timeline.
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2. Processing Time: Orders are typically processed and prepared for shipment within 2-3 business days from the date of purchase. Please note that custom or personalized items may require additional processing time.
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3. Shipping Times: The estimated delivery times may vary based on your location, chosen shipping method, and any unforeseen circumstances. Once your order is shipped, you will receive a tracking number to monitor its progress. Please refer to the estimated delivery times provided during the checkout process.
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RETURNS & REFUNDS
What You Need to Know
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15 days return / replacement policy
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360 degree courier opening video must require for any wrong or damaged product return & replacement.
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Lifetime free plating service
WARRANTY AT CAUER
Our Store Policy
This warranty covers the replacement of your Cauer’s jewelry for 6 month from the date of purchase. providing the original invoice is mandatory to claim the warranty.
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PRIVACY POLICY
Your Data is Secure
At CAUER, we are committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you interact with our store, website, or services.
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Personal Information: When you make a purchase or create an account, we may collect your name, email address, shipping address, and contact information.
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Payment Information: When you make a purchase, we collect payment details such as credit card information or other payment methods.
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Communication Data: We may store information from your interactions with our customer support, including emails and live chat.